When you book auto transport, peace of mind is just as important as price. That’s where tracking comes in. But do all car shippers provide tracking? The answer is: not always. And the type of tracking offered can vary widely between companies.
In the auto shipping world, “tracking” typically refers to your ability to monitor where your vehicle is while in transit. Some companies offer advanced GPS tracking, while others rely on periodic driver updates. Knowing what to expect helps you choose the right service for your needs and avoid unnecessary stress.
At Carson Shipping, we believe in full transparency, offering dependable tracking and real-time communication so you’re never left guessing.
Know the Different Types of Tracking Offered
Not all tracking is created equal. While some auto transporters use GPS devices or tracking portals, others offer less tech-heavy solutions. Here are the main types:
- Real-Time GPS Tracking
Some premium auto shippers install GPS tracking devices ontheir transport trucks or integrate software that allows customers to log into a portal and track their shipment in real time. This option is popular for enclosed, high-end, or long-distance transports.
- Scheduled Driver Updates
More commonly, car shippers will have the driver call or text at specific points—such as upon pickup, mid-route, and at delivery. It’s reliable and often sufficient for standard car shipments.
- Dispatcher Check-ins
Some companies prefer managing updates through their internal dispatchers. You can call or email the company to request updates during transit. While this isn’t instant tracking, a professional dispatcher can still provide helpful location and timing estimates.
Before you book, ask which type of tracking is included. At Carson Shipping, we customize tracking methods based on customer preferences and vehicle type to ensure a stress-free delivery.
Ask the Right Questions Before Booking
To find a car shipper that meets your tracking expectations, you need to ask smart questions during the quote or consultation stage. These include:
- Do you offer real-time GPS tracking or regular status updates?
- How often will I receive updates during the shipment?
- Is there a customer portal or hotline for tracking support?
- Who can I contact if I have a question during transport?
Companies that are transparent about their tracking methods tend to be more customer-focused and organized. If a shipper avoids the question or offers vague responses, that’s a red flag.
At Carson Shipping, our support team is always available to answer your questions and keep you informed, whether you prefer live tracking or simple updates via phone or email.
Stay Informed and Prepared Throughout the Journey
Even if your chosen shipper doesn’t have advanced tracking technology, there are still ways to stay in the loop. Here’s how you can make the most of the communication tools provided:
- Get the Driver’s Contact Info
Many companies allow you to speak directly with the driver once your car is picked up. A quick text or call can provide real-time updates on estimated arrival times.
- Set Expectations in Advance
Ask about delivery windows and average transport times based on the route and vehicle type. Knowing when to expect your car helps reduce anxiety.
- Use Delivery Milestones
Most car shipping services provide milestone updates: when the vehicle is picked up, loaded, mid-route, and out for delivery. These markers help you track the car’s progress, even without GPS.
At Carson Shipping, we ensure every customer has a dedicated point of contact who provides consistent, accurate updates so you’re never left in the dark.
Choose a Shipper That Prioritizes Communication
In today’s digital world, tracking shouldn’t be a luxury. While not all car shippers provide GPS or app-based tracking, excellent communication is non-negotiable. A reliable shipping partner will keep you informed, answer your questions, and make the process feel smooth from start to finish.
That’s exactly what we offer at Carson Shipping. We go beyond basic updates by providing flexible tracking solutions based on your preferences—whether you want text updates, phone calls, or digital tracking access.
Our team is available at every stage of your vehicle’s journey to ensure it arrives safely and on time. We’ve helped thousands of customers enjoy a hassle-free car shipping experience by combining modern tools with good old-fashioned customer service.
If tracking is a priority for you, don’t settle. Choose a company that makes it easy. Request a quote from Carson Shipping today and see how stress-free car shipping can really be.
