When your car needs to be shipped to another state or even to the other side of the country, it is a stressful situation. One of the essential things to keep in mind while selecting a car transport company is the communication part of their service. After all, you want to know your cars expected arrival time so you can plan accordingly. Do car shippers notify before arrival? The answer is yes, but it can vary with the company and the specific services that you have chosen.
In this article, we will unpack the methods that car shippers use to inform their clients about when their vehicles will be delivered, and also how Carson Shipping communicates with you throughout the entire process.
1. Why Is Notification An Important Part of Car Shipping?
It is really very important that you get updates on time when waiting for a vehicle to arrive. If you are not notified, then you may be at the wrong place to receive the delivery or, what is even worse, you may have to reschedule it, thus causing an increase in time and irritation. Car shipping notifications make sure that:
You Have the Right Time for the Delivery: In case you are informed about the delivery of your vehicle, then you will be at the receiving location ready to sign the paperwork and check the car.
Do Not Allow Your Time to be Wasted: You won’t be left waiting for the car to show up if you have been given a short notice about the arrival time of the car.
Work Out Your Day: It is very important to plan the delivery at a time that suits your life and not the other way around. With the help of timely notifications, you are able to make the necessary changes.
2. How Is the Notification Made by the Car Shippers?
The actual notifications nature can be different from company to company, but most trustworthy firms such as Carson Shipping, have several means ready to give you a pre-delivery alert.
A. Phone Call or Text Message
In most cases, a car shipping company will instruct a driver who will contact you by a phone call or a text message within 24-48 hours before the delivery of the vehicle. Thus you get a reasonable time for the preparation and a confirmation of the time slot for delivery. Generally, phone calls are more intimate and they give the opportunity of a direct talk with the driver or the dispatcher to get the closest to the truth data.
B. Email Notifications
Besides text messages and calls, you may get email notifications with the delivery details. For instance, Carson Shipping is the one that sends you a confirmation email when your car is going to be shipped and a notification that is closer to the delivery date. Usually, the email will have the date and time interval for delivery, the drivers name, and the description of the delivery if there are any changes.
C. Real-Time Tracking and Updates
Such as Carson Shipping, some car shipping companies supply the function of real-time tracking. Through this service, you are able to follow your car on the way to the destination. Moreover, there are often several announcements of the vehicle’s location and progress, which give the exact time that the car can be delivered to you.
D. Delivery Window Reminder
In case you have picked a certain delivery time, a majority of businesses will notify you as the time gets closer. A phone call or a text message will be sent to you as a reminder of the given time so that you can make sure that you will be present at the time of delivery. At Carson Shipping, we provide a convenient service that allows alterations to your delivery time while still being informed with the latest updates.
3. What Happens If a Car is Delayed or Early?
Despite the fact that delays and early arrivals are non-typical events in the car shipping industry, any of these two may result due to the so-called ‘unpredictable’ situations such as traffic, road closures or adverse weather conditions. Nevertheless, as a customer, it is quite important for you to be informed of what is going on in the event of these problems, wouldn’t you agree?
A. Proactive Communication About Delays
In the case of a delay or an early arrival, the majority of the car shipping companies, i.e. Carson Shipping etc., will send a short notice to you as soon as they are apprised. Our team is dedicated to bringing you any updates no matter if there is a delay and will coordinate with you to select a new time if it is needed. The process of communication is the key to ensuring you will not face any unexpected situations.
B. Early Notifications
If the car being delivered before the expected time worries you, in most cases, a notification will still be given by the shipping firms. The usual procedure for them is to give you a call and confirm your availability at the place. If you are not there, then they will suggest another delivery time, and in some instances, they will let you leave your car at the shipping place for a while.
4. How to Ensure You Get Timely Notifications?
In case you want to receive notifications in a timely fashion, it is a must that the car shipping company knows how best to get in touch with you and holds your correct contact information.
A. Double-Check Your Contact Details
You need to be sure that the phone number you want to be contacted at, the email address, etc. are correct when you schedule your shipment with Carson Shipping. This will allow you to be informed every step of the way until your car comes.
B. Request a Specific Communication Method
In case you have a communication method that you like better, say email or text, then tell the shipping company so. It is perfectly acceptable for you to ask them to send alerts in the way that is most convenient for you.
C. Delivery Information Check at the Time of Booking
Part of ensuring that you get your notifications on time is actually delivery information confirmation along with your preferences when booking. Letting the cab shipping company know your preferred delivery time will not only make the delivery more efficient but also give them the chance to plan their transport better.
5. What If I Don’t Receive the Notification or the Delivery?
These things happen, and it is totally possible that you miss a text or a call concerning your delivery. In case such a situation occurs, don’t get into a frenzy! The following steps will help you to work it out.
A. Contact the Shipping Company
In case a notification has been missed or if you are uncertain about the delivery status, the best thing to do is to give Carson Shipping a call without any delay. We can take care of rescheduling the delivery and giving you the latest update, as per your requirement.
B. Arrange for an Alternate Delivery Location
If your car is being delivered at a place where you cannot be, it is better to give your shipping company a call and ask if they can drop off the car at a different place that can be a friend or a family member’s house or a local business.
C. Set Up a New Time for Delivery
If you are not at home when the delivery is scheduled to happen, we will pick another delivery time that suits your schedule. Carson Shipping is dedicated to providing you with the most comfortable process.
Communication is Key with Car Shipping
When you ship your car, communication is the top of the list. By being informed ahead of time you can supervise the whole process and have less chances that some unpredicted situations will occur. At Carson Shipping, we consider it our duty to keep our customers well-informed and updated during the whole shipping process.
For instance, in case you want to be certain that the delivery will be at a convenient time for you or you want to manage some unexpected changes, it is Carson Shipping that can provide you with the reliable communication which will guarantee you have a hassle-free journey.
