It is quite normal to desire safety and assurance that your car is handled properly in its whole shipping when you decide to ship your car. One of the most frequent question that car owners raise is, “Can I request photos of my car in transit?”. In this informative guide, we will introduce a new method to customers to achieve photo updates during car transport, explain the procedure and the reasons to consider this option.
At Carson Shipping, we know how much your car means to you and we try to give you the closest customer experience with our service. You will be able to see thoroughly on how the vehicle can be watched during the process of the transport and the functionality of photo requests.
1. Why Request Photos During Transit?
It’s better to know the reasons a request for photos of your car to be held while in transit should be made before going into details of how to get such photos.
A. Peace of Mind
Car shipping is truly a hassle, more so if the distance is long. One way to relieve the stress is to be sent pictures of your car while it is on its way. Thus, you can be sure that your vehicle is in good condition and is being handled properly. You will not only have a verbal confirmation, but also visual, that the car is in the same condition at different times of the transport.
B. Insurance and Documentation
Photos are truly essential to record the state of your vehicle before, after, and in the middle of the delivery process. If your car gets damaged, these pictures you have can be used as a source of ticketing insurance claims or conflicts. Several auto transport firms, as well as Carson Shipping, snap images of the car during the take-in and the release, but it is still recommended for you to have your own photos to feel safer.
C. Transparency and Communication
In the car shipping industry, open communication is the key. As a part of the verification process, you will be looking for the photographs. It assists with maintaining transparency between the carrier and you. This method of tracking helps you be in tune with the progress of your shipment, establishing a physical link with your vehicle during the time of the delivery.
2. How to Obtain Pictures of Your Vehicle While Being Transported
A. Double Check with Your Carrier
The first action to take when you want to get pictures is to communicate with your shipper. At Carson Shipping, we put our customers satisfaction at the top of our priorities and offer photo updates as part of our service. It is a good idea to find out if photo updates can be provided and to what extent prior to processing your shipment.
In case you have already arranged for your shipment, you can give a call to the customer service department and submit your request. Inform them that you want the pictures taken at certain stages of the transport process, for example:
- Pickup: When the car is being loaded into the freight for the first time.
- Mid-Transit: A brief photo during the trip to demonstrate the cars condition.
- Delivery: When the vehicle is getting unloaded at the new location.
B. Specify Your Preferences
Decide exactly what you need to be done or shown. For example, do you want pictures of the car from specific directions or close-ups of particular parts of the car? You make your request more and more detailed, and thus you increase the likelihood of receiving the exact documentation you require.
The company Carson Shipping is always ready to offer you a good service with their flexibility and they are willing to take pictures of your car at any time during the delivery. By providing the particular details you are the one who makes sure that the updates you need will be obtained.
C. Be Prepared for Possible Limitations
Actually, it is absolutely feasible to file photo requests; however, the main idea is that not every car shipping company can serve in this way for every shipment. Some firms may lack the necessary set-up and procedures for live photo updates.
On the contrary, Carson Shipping is thoroughly dedicated to being absolutely open and transparent with the customers. They will also let you know if they are not able to provide photos at a given time.
D. Consider the Timing
You should know that doing plus dispatching photos might require somewhat more time. For example, a driver may be required to stop the car at a safe place and take nice, high quality pictures. Though it may cause a short delay, those photos are quite valuable for reassurance.
3. How Does Carson Shipping Process Photo Requests?
At Carson Shipping, we are committed to keeping our customers all the way through the vehicle shipping process. We are the following to handle photo requests:
A. Standard Photo Documentation
As a part of routine, we record the cars condition both before the pick-up and after the delivery. The work generally includes capturing pictures of any defects that are visible, along with ensuring that the car has been loaded and unloaded securely.
B. Real-Time Updates
In case of a request, we can provide customers with live photos of the transit process. The situation can become exceptionally beneficial when a long-distance shipment is involved, so the car may be passing through different states or even countries. Monitoring your vehicles condition at different stages will let you trust our services more.
C. Transparency and Customer Support
We definitely see the advantage of turning communication channels into two-way streets. If you ask for pictures or progress reports, our staff will coordinate with the driver to make sure that you get all the information you require. We are not only glad to respond to your queries but also at your disposal for any worries that may arise regarding your cargo.
4. When to Request Photos for Extra Assurance
If you still can’t figure out the best moment to request photos for help, have a look at these cases:
A. Shipping High-Value or Classic Cars
For the transport of a luxurious or antique car, making a photo request at different stages is always a good idea. In the case of valuable vehicles, every little detail is important, and having a record can be your safety net if something goes wrong.
B. Long-Distance Shipments
If a car is going to be shipped for a long distance, and it is estimated that the vehicle will be in transit for several days, then it is advisable to get updates regularly. Doing so, you will be aware of the location and the condition of the vehicle at all times.
C. First-Time Shipments
Firstly, if you are unfamiliar with the procedure of car transportation, then asking for photographs during the process will definitely give you a sense of security. In fact, it is a perfect option to make sure the delivery will be “on the go” and that the car will arrive at its place of destination without any harm.
5. Final Thoughts
Asking for pictures of your vehicle while its being transported is a worthwhile service that gives you confidence, guarantees openness, and helps your vehicle to stay safe. At Carson Shipping, we give you the opportunity to have photo evidence at different stages of your shipment, which means that you will always be up to date.
If you have a valuable vehicle that you want to ship, or if you just want to be sure that everything is fine, do not forget to ask for photo updates when scheduling your transport. It is very reassuring and therefore, the whole process will be much easier and better when you have the nice feeling that your car is being taken care of along with a photo confirmation.
